California Consumer Privacy Act

https://www.pillsburylaw.com/en/news-and-insights/ccpa-privacy-policy.html

https://www.wired.com/story/ccpa-guide-california-privacy-law-takes-effect/

California Residents

The California Consumer Privacy Act (“CCPA”) provides consumers who are California residents with specific rights regarding their personal information effective January 1, 2020. Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask for a notice detailing categories of personal information we share with third parties or corporate affiliates of those third parties or corporate affiliates' direct marketing purposes. The notice will identify the categories of information shared and will include identification of third parties and affiliates with which it was shared, including their names and addresses. California residents may email: info@owlinatowel.com or call: 978-255- 2670. If a request is made via email, please include your name, street address, city, state, and zip code in the body of the email and write California Consumer Privacy Act in the subject line of the email.

Please note the following:

  • It is possible to visit the Site anonymously without providing Personal Information, but we may collect Personal Information, such as IP addressed, automatically through the use of cookies or other tracking technologies;  
  • We provide a link to the Privacy Policy, which uses the word "Privacy" and can easily be found at the bottom of our home page;
  • Users will be notified of any privacy policy changes on our Privacy Policy page;
  • Users may change their personal information by emailing or calling;
  • Some Internet browsers include “Do Not Track” signals that give control over the collection and use of web browsing information. Because uniform standards for “Do Not Track” signals have not yet been adopted, we do not process or respond to such signals in users’ web browsers at this time; and 
  • We allow and authorize only Shopify and VeraCore to collect users’ device information and personal information on the Site.

Right to Know About Personal Information Collected or Disclosed

As a California consumer, you have a right to request what personal information we collect, use, and disclose. 

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request as described below, we will disclose to you:

  • The categories of Personal Information we collected about you
  • The categories of the sources for the personal information we collected about you
  • Our business or commercial purpose(s) for collecting that personal information
  • The categories of third parties with whom we shared that personal information
  • The specific pieces of personal information we collected about you 

In addition, if we disclosed your personal information for a business purpose, we will provide you with a list disclosing:

  • Disclosures for a business purpose, identifying the personal information categories disclosed that each category of recipient obtained

Right to Request Deletion of Personal Information

As a California consumer, you have the right to request that we delete any or all of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete and direct our service providers to delete your personal information from our records, unless an exception applies.

We may deny your deletion request to delete your personal information if retaining the personal information is necessary for us or our service providers to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities
  • Debug products to identify and repair errors that impair existing intended functionality
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.)
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us
  • Comply with a legal obligation
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it

Right to Non-Discrimination if You Exercise any of Your Rights

You have the right not to be discriminated against for exercising any of your CCPA rights. We would never:

  • Deny goods or services
  • Charge different prices or rates for goods or services, including through granting discounts or other benefits, or impose penalties
  • Provide you a different level or quality of goods or services
  • Suggest you may receive a different price or rate for goods or services or a different level or quality of goods or services

How to Exercise Your Rights to Know and to Delete

To exercise your rights to know and/or to delete described above, please submit a verifiable consumer request to us by either:

  • Call: 978-255-2670
  • Email: info@owlinatowel.com

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may make a verifiable consumer request twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or your authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with your personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use Personal Information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We will confirm receipt of your verifiable consumer request within ten (10) days and provide you with information about how we will process the request, describing our verification process and when you should expect a response. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period immediately preceding our receipt of your verifiable request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is useable and should allow you to transmit the information from one entity to another entity.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.